How and when to refer (for clinicians)

Making a high quality referral that includes all key clinical information will help to improve your patients’ experience and make their clinical treatments more effective.

How to make a written referral to the Adult Locality Services and Adult Specialist Teams:

  • Identify the service to which you would like to refer
  • Download the appropriate referral form
  • Fax, email or post the referral form to the RMCS Administration Referral Centre
  • EMIS summary to be generated and included with the referral 

Fax: 0208 661 3910

Post: The Royal Marsden Community Services
Floor 2
Carew House
Railway Approach

There might be occasions where a service directs you to refer verbally: 

If this is the case:

  • Call the RMCS Administration Referral Centre on 0208 661 3908
  • Provide the referral details requested by the administrator
  • You will be asked specific questions to clarify the service required for your patient and will be required to provide specific paperwork, which will be clarified at the time of the call
  • Email the required paperwork to or fax to 0208 661 3910 within the timescale specified during the initial call before the referral can be accepted
  • EMIS summary to be generated and included with the referral

Centre opening hours

Monday to Friday: 8am-6pm

Integrated Locality Teams: follow up enquiries

Follow up enquiries to discuss patients already on the caseload can be made to the Integrated Locality Team Administrators. There is also a duty nurse available to speak to if required.

We are constantly aiming to improve the services that we provide and welcome any feedback on our referral process.

Referrals for patients who have fallen (or who are at risk of falling)

This document will help you determine which services is most suitable for you to refer your patient to, and what supporting information you may need to provide:

How do I know which team to refer my patient who has fallen/who is at risk of falls to? (PDF)

Referral forms

Before using these forms please make sure you have read the general referral instructions.

GP Referrals

GP referral form for all services (.docx)

Adult Nursing Services

Community Nursing: See verbal referral instructions (above)

Community Nursing: IV antimicrobials: key information for referrers (.docx)

Community Nursing: Intravenous antibiotic referral form (.docx)

Community Nursing: Authorisation to administer medication form (.docx)

Community Respiratory Team: See verbal referral instructions (above)

Continence Service Referral form (.docx)

GP Diabetes Telephone Advice Service Referral Form (.docx)

Domiciliary Physiotherapy: See verbal referral instructions (above)

Heart Failure Service: See verbal referral instructions (above)

Tissue Viability Service - See verbal referral instructions (above)

Adult Therapy Services

Community Dietetics Referral criteria (.doc) 

Community Dietetics Referral form (.doc) 

Home enteral feeding referral form (.doc)

Community Neurotherapy Team: See verbal referral instructions (above)

Community Rehabilitation Team: See verbal referral instructions (above)

Dysphagia Team - Referral form (.doc)

Falls Prevention Service Home response service: see verbal referral instructions (above)

Falls Prevention Service: Exercise class referral form (.doc)

Falls prevention referral form (.doc) 

Musculoskeletal: Sutton MSK referral form (.doc)

Older People's Assessment and Rehabilitation Service: See verbal referral instructions (above)

Older People's Assessment and Rehabilitation Service: Information and referral form (.doc) 

Physiotherapy Service: Sutton outpatients and women's health physiotherapy referral form (.doc)

Sutton Physiotherapy and women's health physiotherapy referral form guidelines (.doc)

Podiatric Surgery Referral form (.doc)

Podiatry referral form (.doc)

Diabetic podiatry referral form (.doc) 

Diabetic podiatry referral information (.doc)

Rapid Response Team: See verbal referral instructions (above)

Speech and Language Therapy Referral Form (.doc)

Sutton Children's Health Services

Children's Dietetics Referral form (.doc) 

Children's Dietetics Home Enteral Feeding Referral form (.doc) 

Children and Family Respite Service: Please contact your social worker to discuss a referral to our service

Children's Physiotherapy: Referral form (.doc) 

Children's Safeguarding Team: Please call the Safeguarding Queries direct line on 020 8669 1727

Children's Occupational Therapy: Referral form (.doc) 

Children's Speech and Language Therapy Referral information (.doc)

Children's Speech and Language Therapy Referral form (.doc) 

Children's dysphagia referral form (.doc) 

Health Visiting: Please contact the Sutton Health Visiting Administration Team on 0208 661 3904

School Nursing: School nursing referral form (.doc)

Enuresis referral form (.doc)