Freedom of information

The Freedom of Information Act came into effect on 1 January 2005. The Act gives members of the public a general right of access to recorded information held by public authorities.

What information is available?

Any information held by The Royal Marsden at the time a request is received will be eligible for release unless it is covered by an exemption.

We proactively publish a wide range of information, some of which is also available on The Royal Marsden website (www.royalmarsden.nhs.uk). Please check to see if the information you are looking for is already available there or via our publication scheme before making a freedom of information (FOI) request.

Patient confidentiality 

The Freedom of Information Act does not change the right of patients to have their confidentiality protected. The Royal Marsden places great emphasis on the need for strict patient confidentiality. We will not divulge any information about a patient unless permission has been given by the individual or their next of kin.

How do I make a request?

Any person can make a request under the Act and there are no restrictions on your age, nationality, or where you live.

Please ensure you:

  • put your request in writing (use our online FOI form below or send a letter marked for the attention of the FOI Officer to our Chelsea hospital)
  • state clearly what information you want include your name and address.

What happens when I make a request?

When we receive a request for information, we will consider the request and respond as soon as possible. This will be no later than 20 working days after receiving your request, or on receipt of any fee which is payable. The Act allows us to extend this deadline in certain limited circumstances if we are considering the public interest test.

Our reply will state whether we hold the information, and either provide the information you requested or explain why that has not been possible.

The information you receive

The Act does not place restrictions on how you may use the information you receive under it. However, it does not transfer the copyright of any information supplied under it.

If you plan to reproduce the information you receive you should ensure that you will not be breaching anyone's copyright by doing so. If you want to reuse copyright material belonging to The Royal Marsden you will need to request permission to do this using our online FOI form.

Find out more

Further information on the Freedom of Information Act can be found on the Information Commissioner's Office website.